Cognizant and ServiceNow have partnered to address challenges faced by clients in terms of rising costs, manual processes, and sub-optimal customer experiences. The collaboration aims to leverage AI to improve operational effectiveness, enhance customer experiences, and expedite innovation. The CEOs of both companies expressed confidence in their combined capabilities to deliver cost-effective, innovative solutions. By integrating ServiceNow's platform with Cognizant's expertise, clients will be able to make data-driven decisions and optimize workflows. However, both companies acknowledge potential risks and uncertainties in their forward-looking statements.
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